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PacketTrap PSA 1.1
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General Info

Price: 0 USD (Buy Now)

Hits: 229 visitors

Publisher: PacketTrap

OS Support: Android, BlackBerry, iPhone, iPod, iTouch, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Sour, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac OS X 10.6, Mac Other, MS-DOS, Other, Palm, Palm OS 1.0

License: Freeware

Date added: 20 Sep 2012

Last Update: 29 Feb 2012

Downloads: 135

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Publisher's description

Professional Services Automation Software for scheduling employees and staff. Manage customer assets. repair tickets, integrate with quickbooks and google. Free customer service management software with branded customer portal. Optimized for mobile.

Transform your service management into an efficient, dare we say, enjoyable process.
Software should be intuitive and easy-to-use, not complicated and confusing. That's why PacketTrap has created an easy to use yet powerful interface that even your techs enjoy using. Whether you are using spreadsheets and sticky notes or clunky software, companies like yours will surely benefit from significant time savings and a dramatic increase in profitability. PacketTrap's integrated solution delivers an end-to-end business
management with real advantages over other options.
SSL Encryption for our Hosted SaaS solution. Service Request Tracking, Team/Tech Scheduling. Customer and contract management. Mobile access ensures systems is available via smart phones and tablets. Manage call backs. API, Custom reports and dashboards. Email Dropbox, Customer Portal, Quickbooks and FreshBook integration. Online storage for file attachments. Equipment tracking, Contract Management, Custom Fields, Custom Reports, Signature Capture, Proximity Search


Changes on the new version:
view tickets and attached files on mobile devices creation and editing of ticket assignments on mobile devices creation of calendar appointments on mobile devices modify api to not validate custom fields when adding equipment items added equipment and contract tabs bug fixes


Available Translations:None

Version History

Version 1.1 added on: 20 Sep 2012


Related Tags:

    Customer Service          Customer Support          Support Software          Customer Portal          Work Order Tracking          Timesheets          Labor Reports          Service Tracking          CRM          QuickBooks Integration          Team Scheduling Software          Employee Scheduling Software          Staff Scheduling Software      

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